Privacy Policy — Canetra Sp. z o.o.
1. General Information
This Privacy Policy defines the principles for processing and protecting personal data of users of the website canetra.com, in accordance with Regulation (EU) 2016/679 (GDPR) and the Polish Personal Data Protection Act of 10 May 2018.
2. Data Controller
The controller of personal data is:
Canetra Sp. z o.o.
Address: ul. Szlak 77, 31-153 Kraków, Poland
E-mail: contact@canetra.com
Phone: +33 662 45 26 17
3. Data We Collect
We collect only the data that you voluntarily provide through our contact form, including:
name,
e-mail address,
subject and content of your message.
No other personal data is collected automatically, except for technical cookies necessary for the proper functioning of the website.
4. Purpose of Data Processing
The personal data collected are used solely for the following purposes:
responding to your inquiries and requests,
contacting you back,
maintaining communication or potential partnerships,
providing commercial information, only with your consent.
5. Legal Basis for Processing
Your data are processed on the basis of your voluntary consent, in accordance with Article 6(1)(a) of the GDPR and the Polish Personal Data Protection Act of 10 May 2018.
You may withdraw your consent at any time by contacting us at contact@canetra.com.
6. Data Retention Period
Your personal data will be stored for a maximum of 12 months after our last contact, after which they will be deleted or anonymized.
7. Data Recipients
Access to your personal data is restricted to authorized members of the Canetra Sp. z o.o. team and, when necessary, to our technical service providers (e.g., hosting, email, or website maintenance).
Your data will never be sold or shared with unauthorized third parties.
8. Data Transfers Outside the EU
If, in exceptional cases, data are transferred outside the European Union, we ensure an appropriate level of protection in accordance with the European Commission’s Standard Contractual Clauses.
9. Your Rights
In accordance with the GDPR and Polish data protection law, you have the right to:
access your personal data,
rectify or delete your data,
restrict processing,
object to processing,
withdraw your consent at any time,
data portability.
To exercise your rights, please contact us at contact@canetra.com.
10. Supervisory Authority
You have the right to lodge a complaint with the competent supervisory authority in Poland:
President of the Personal Data Protection Office (UODO)
Address: ul. Stawki 2, 00-193 Warsaw, Poland
Website: https://uodo.gov.pl
11. Cookies
Our website uses cookies to ensure proper functionality and improve your browsing experience.
You may manage or disable cookies in your browser settings.
If we use analytics tools (such as Google Analytics), this is done in compliance with GDPR and with appropriate security measures.
12. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
13. Data Concerning Minors
Our services are not intended for persons under 16 years of age.
If a minor has provided us with personal data, please contact us so we can delete them immediately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most recent version is always available on this page and includes the date of the latest update.
15. Contact
For any questions related to data protection, please contact us at:
Canetra Sp. z o.o.
ul. Szlak 77, 31-153 Kraków, Poland
E-mail: contact@canetra.com
